4) What is the debt recovery process?

  1. First, contact the customer and respectfully remind them that their payment is due.
  2. Contact the customer and give them a reminder about the overdue payment
  3. Send the customer a final notice, if they fail to make the payment per the terms of the agreement.
  4. If you still do not receive a response from the customer after sending the final notice, attempt to make direct contact with the customer and respectfully ask for the payment again.
  5.  If all the above fails, serve the customer with a formal letter of demand for payment. Keep in mind that this may ruin your relationship with the customer. However, this may be a necessary step in the debt recovery process.


Marcadis Singer, PA
5104 South Westshore Blvd.,
Tampa, Florida.
Phone: (813) 288-1881

Debt Recovery Process – Top 12 Debt Collection Q&A

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